Flogging a dead horse… OR The Recruitment industry sucks!

Recruitment agencies tend to be getting a bum rap at the moment, with what seems an endless amount of people getting on the “Whack the Recruitment Agency” bandwagon.

Whilst I cannot disagree that some agencies and some Recruiters can be dodgy and misrepresent the industry as a whole, it isn’t all bad.  I’ve wrote about this before here.

However, I have noticed a distinct lack of posts from agencies or anyone really talking about dodgy clients, dodgy candidates and the like.  This post aims to balance the scorecard to a point and share some war stories from the Recruiting trenches that I have seen or heard.

So dear readers, hold onto your seats and let me tell you some stories of dodgyness, dishonestly and downright crappyness perpetrated by “clients” and “Candidates” from the eyes of a Recruiter.  I know, shocking right? It’s not just the Recruiters that are bad to deal with all the time.

Have you heard about the client who after going through a whole drawn out process of 2 interviews, psychometric tests, 3 references, turned down the candidate?  That’s not the bad bit, that happens a lot.  (but it really sucks to be a contingency recruiter when this happens) Skip forward 3 months, person who won job, leaves.  Agency candidate is hired (great to be a recruiter when this happens), all behind the back of Agency Recruiter (again, not so good).   This could all be an innocent mistake right? In fact as much was said when the Agency Recruiter called the company, first to find out what had happened, and if, in fact the person had started. (notwithstanding all candidates documentation from resume to reference checks were heavily branded in the agency logo etc) Once confirmation was given, agency person informed said client that an invoice would be coming.  NEXT was the call from the CEO informing of the mistake and that he had never OK’d the expenditure, so there was a problem.  There were threats of firing the person so as to not pay the bill etc, they said the person applied directly to them from when they had advertised (on inspection there was no ad).  After lots of negotiation, it worked out for the agent, once lawyers entered the discussion.

How about the candidate who upon signing up for a role and joining a company, just doesn’t turn up on day one?  No word, no nothing?  Days of frantic searching later, emails, phone calls to mobile at all hours, even checking with emergency services to see if there were any accidents nearby etc, the Recruiter finally found a correct home phone number.  Spoke to the candidates wife, hoping all was ok (I had called a candidate on a database and sadly I made the call in the middle of the person’s wake).  Wife informs me that the candidate is fine and is at work “sorry what is this call in regards to?”  hmmmmm accepted job, signed job, went through induction etc, just didn’t get around to leaving old job.  What the?

How about the person who rocks up to an interview with IBM and proceeds to tell the hiring managers there that “IBM stands for Idiots Become Managers” that’s not embarrassing feedback to get is it?

Or the hiring manager who says “You’re 32, how many years would I really get out of you working here before you go off and start having babies?”

OR the hiring manager who actually compliments an interviewee on her ummmm appearance

OR asks out for drinks immediately after ascertaining said candidate doesn’t have a boyfriend?

OR the candidates who say they’ll do “ANYTHING” for a job, whilst shifting in what she believed was a direct take off of Sharon Stone in “Basic Instinct”

OR clients who specifically ask for “Australians” (I cannot dignify this by expanding further)

OR clients who make offers to people after 6 interviews only to shut down that division making the person redundant after 4 weeks of work?

OR the candidate who takes another job after 2 days on new job with client because he was actually waiting for that job.

OR The clients of a start up, who scared the new hire on day 2 by sharing a joint in the office

OR Those candidates who just don’t turn up for interviews AT ALL.

OR The candidates who bring their entire family, wife, child etc to the interview and let them wait in reception during an interview?

OR The clients who just don’t pay?

OK sorry, the rant took over.  Feel free to share some more with me

The point of this post? Let’s see the world for what it is? There are good and bad everywhere.  To just get stuck into one area, one industry because it is an easy target is stupid and lazy.  Sure things can be improved in the Recruitment industry, tell me an industry that cannot improve somewhere.  I bet you can’t.  (I’ve deliberately not linked to any of these Recruitment bagging “blogs” as I don’t want to give them any more “air” time than they have already stolen)

So, stop trying to get cheap plugs and visits to your websites by highlighting these things and generally talking rubbish, there is enough stuff to sort through on the internet without sensationalist hyperbole bagging an easy target!  Hmmmm what ever happened to lawyer jokes?

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Posted on December 13, 2013, in action, Adding value, belief, business, c-level executives, customer service, lessons learned, positivity, recruiting, redundancy, respect. Bookmark the permalink. 4 Comments.

  1. Hi Dan

    This industry of ours is an interesting one isn’t it?

    You hear about the dodgy used car salesman all the time, but strangely I’ve never come across this type of public display of frustration, and aggression. Sure they regularly feature on Current Affairs programs, but do they openly bag each other and the industry with which they work?

    Why is it that recruiters feel the need for this love hate relationship. We need one another. We need clients, we need candidates, it keeps us employed. I agree, there is good and bad with everything.

    Do recruiters really want to become the regular feature on the media beat up of Current Affairs programs? I don’t think so, well I hope not. We should all lift our game, and perhaps if we ALL provided better service, demonstrated value, and operated with more integrity we begin to change the poor perception I believe ‘recruiters’ are tarnished with. Oh and the open blog bashing of/by clients, recruiters and candidates needs to stop.

    Stan

  2. Cheers Stan, I feel a lot of it comes from people just wanting to make a name for themselves… the old “look at me! look at me!” outlook. But say stuff that’s worthwhile, not the “This industry sucks” or “10 reasons why Recruiters won’t be needed by 2016” type articles.

  3. Thanks Dan, you’ve done a far better job than I could have done in detailing the ‘other side’ of agency bashing. I appreciate you flying the flag. Of course no media outlet would regard as this as any sort of story to print in their esteemed journal of record.

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