Category Archives: c-level executives
Recruitment agencies tend to be getting a bum rap at the moment, with what seems an endless amount of people getting on the “Whack the Recruitment Agency” bandwagon.
Whilst I cannot disagree that some agencies and some Recruiters can be dodgy and misrepresent the industry as a whole, it isn’t all bad. I’ve wrote about this before here.
However, I have noticed a distinct lack of posts from agencies or anyone really talking about dodgy clients, dodgy candidates and the like. This post aims to balance the scorecard to a point and share some war stories from the Recruiting trenches that I have seen or heard.
So dear readers, hold onto your seats and let me tell you some stories of dodgyness, dishonestly and downright crappyness perpetrated by “clients” and “Candidates” from the eyes of a Recruiter. I know, shocking right? It’s not just the Recruiters that are bad to deal with all the time.
Have you heard about the client who after going through a whole drawn out process of 2 interviews, psychometric tests, 3 references, turned down the candidate? That’s not the bad bit, that happens a lot. (but it really sucks to be a contingency recruiter when this happens) Skip forward 3 months, person who won job, leaves. Agency candidate is hired (great to be a recruiter when this happens), all behind the back of Agency Recruiter (again, not so good). This could all be an innocent mistake right? In fact as much was said when the Agency Recruiter called the company, first to find out what had happened, and if, in fact the person had started. (notwithstanding all candidates documentation from resume to reference checks were heavily branded in the agency logo etc) Once confirmation was given, agency person informed said client that an invoice would be coming. NEXT was the call from the CEO informing of the mistake and that he had never OK’d the expenditure, so there was a problem. There were threats of firing the person so as to not pay the bill etc, they said the person applied directly to them from when they had advertised (on inspection there was no ad). After lots of negotiation, it worked out for the agent, once lawyers entered the discussion.
How about the candidate who upon signing up for a role and joining a company, just doesn’t turn up on day one? No word, no nothing? Days of frantic searching later, emails, phone calls to mobile at all hours, even checking with emergency services to see if there were any accidents nearby etc, the Recruiter finally found a correct home phone number. Spoke to the candidates wife, hoping all was ok (I had called a candidate on a database and sadly I made the call in the middle of the person’s wake). Wife informs me that the candidate is fine and is at work “sorry what is this call in regards to?” hmmmmm accepted job, signed job, went through induction etc, just didn’t get around to leaving old job. What the?
How about the person who rocks up to an interview with IBM and proceeds to tell the hiring managers there that “IBM stands for Idiots Become Managers” that’s not embarrassing feedback to get is it?
Or the hiring manager who says “You’re 32, how many years would I really get out of you working here before you go off and start having babies?”
OR the hiring manager who actually compliments an interviewee on her ummmm appearance
OR asks out for drinks immediately after ascertaining said candidate doesn’t have a boyfriend?
OR the candidates who say they’ll do “ANYTHING” for a job, whilst shifting in what she believed was a direct take off of Sharon Stone in “Basic Instinct”
OR clients who specifically ask for “Australians” (I cannot dignify this by expanding further)
OR clients who make offers to people after 6 interviews only to shut down that division making the person redundant after 4 weeks of work?
OR the candidate who takes another job after 2 days on new job with client because he was actually waiting for that job.
OR The clients of a start up, who scared the new hire on day 2 by sharing a joint in the office
OR Those candidates who just don’t turn up for interviews AT ALL.
OR The candidates who bring their entire family, wife, child etc to the interview and let them wait in reception during an interview?
OR The clients who just don’t pay?
OK sorry, the rant took over. Feel free to share some more with me
The point of this post? Let’s see the world for what it is? There are good and bad everywhere. To just get stuck into one area, one industry because it is an easy target is stupid and lazy. Sure things can be improved in the Recruitment industry, tell me an industry that cannot improve somewhere. I bet you can’t. (I’ve deliberately not linked to any of these Recruitment bagging “blogs” as I don’t want to give them any more “air” time than they have already stolen)
So, stop trying to get cheap plugs and visits to your websites by highlighting these things and generally talking rubbish, there is enough stuff to sort through on the internet without sensationalist hyperbole bagging an easy target! Hmmmm what ever happened to lawyer jokes?
A sad statement I know. This movie turned up on late night television the other night and it reminded me of a situation I was in a bit over a year ago.
Now this isn’t a Show me the money take off, but I still love that scene and needed the photo, for my own amusement. I digress
I was sitting at home, after a hellish day in the office, an occurrence which was happening not as rarely as it once had, and found myself writing. Lucky for the blogosphere I hadn’t joined its ranks yet. I voiced all my opinions about the company, my role, the management, the different personalities etc.. put it all out there. I was writing an email to my CEO and MD at the time. Man it felt good, so cathartic, and I believed it made a hell of a lot of sense.. I was about to change my world. I was pumped, maybe it was the caffeine I’d had to ingest to get through it all, who cares? I was excited. Now in Jerry Maguire, he acts out, passionately, straight to the copy mart and goes a little crazy, luckily enough for me (as Jerry gets fired.. remember) I remembered a little advice I’d received as a young professional. Never send an email on emotion, anger or happiness, save it in drafts, read it in the morning, and if you still believe it, then all means, GO FOR IT.
All I can say is thank god. I re-read in the morning and WOW, what a lot of nonsensical, emotional, jingoistic, egotistical crap it was. Don’t get me wrong, I believed in the underlying message, and still do, but wow the message was lost in lots and lots of words. Here’s the kicker.. I still wanted to send the message, but not in that format, not to those guys.
I was lucky, I had someone I could talk to, someone who understood my company, my role and my feelings and the players I was talking about. I sent this person my email, and held my breathe for the response… was I talking from a part of my body polar opposite to my mouth or not.
Luckily enough this person agreed with the message and the sentiment, and was nice enough to let me know.. they also agreed with the fact that the format would not get the message across. Think about your audience, how do they think? what would grab their attention?
Great thought… now remember I was writing to my CEO and MD, not sure if this is true of all people of this rank, however, my audience had to have their attention grabbed in seconds, or less to keep them reading, it had to be succinct enough to let them know what I was thinking and the benefits it held, and it should not be emotional at all (as that would stop reading, or at least reading with an objective viewpoint ASAP). I re-wrote a few times, and could not find a way to change too much. I tend to sometimes get attached to my work, and find it hard to change.
At 3am, it hit me.. (unfortunately this happens a bit to me) I had to start thinking like a recruiter, writing my ads for a particular person. Very effective I found.
I wrote a catchy title to the email, which I new they would read. Something like “A great way to improve profits”. I wrote a short sweet intro. Then dot points I needed them to know, and of course what they would get out of it. Finally, there was a call to action! “We should do this, or with your support I would like to discuss more.”
End result.. an emailed response from my CEO, with a phone call 20 minutes afterwards, some changes immediately, (I feel) an increased standing in the company, and a few more initiatives which changed the way the company operated.
Now this may seem like bragging, and maybe you are right, however, I thought it was an example of a way to use passion and communications to C level executives and get away with it. It’s like your ads.. Grab attention, use the what’s in it for them theory and finish with a call to action.
It continues to work.. hope this helps someone.