Category Archives: confidence

4 factors changing the face of in-house Recruitment… Are you up for it?

 

I am an evolutionist.  I love seeing things evolve, people, places, teams and functions.  Looking back to 2002 (yep, all that way) when I first landed into the world of in-house Recruitment, it’s interesting to see how things have changed as much as they have stayed the same.

I went in-house for the same reasons of many, I hated the agency land, whilst I enjoyed the cut and thrust as I am a competitive bugger, I struggled with the closing and ended up hating the fact that no matter how we dressed it up, or changed our titles from Account Managers to Consultants etc, it was still hard core sales.  I struggled to come to grips with the worlds perception of what I did and it clouded my own perception of myself, my self worth.  After having a good trot with one agency (5 Agency years, I think that is 30 normal human years), and a couple of false starts in a few others, I landed a job inhouse.  Thinking it will be a cruisey way to ply my trade without the fear of those daily stand up meetings answering “Have you made 50 calls today?” “How many new roles?” “How many client visits?” “How many submissions have you made?””How many interviews have you scheduled?” and of course “How much MONEY have you billed today?”

I thought it (the in-house) role would be all the things I loved about this job function without all the shit that goes with it in Agency land.  Sadly, I found that in-house roles came with their own brand of shit to deal with.

It was a function viewed as a subservient part of a glorious HR realm.  A poor cousin if you would.  It was something that the HR people thought they knew how to do, just didn’t want to lower themselves to actually participate in the activity.  They had more important things to deal with like, L&D, OH&S, Remuneration surveys, and writing policies! (I remember someone in an HR team actually saying “I’m not here to talk to the people, I’m here to do HR!”) However, they were happy to give their 2 cents (OK a little more) on how to do it.  Multiple lessons in egg sucking did occur.

On top of this, is was still near impossible to escape the tainting that being an Agency Recruiter gave me, even in-house.  I was still known as “Agency Dan” (and no I don’t think it was for my great skills and winning smile!) behind my back.

That role did transform, and I’ve noticed the evolution happening throughout the market, as the importance of your incoming talent increases.  I hear GE just hired 30-40 Recruiting people for a centre of excellence in Melbourne, that’s got to tell you something!

With that evolution, comes more responsibility, more roles to play within an organisation.  The advent of Social Media, I feel has begun to transform the role once more.

4 areas largely impacted or bolted onto the role now seem to be:

  • Strategic planning
  • Marketing
  • Public Relations
  • Entrepreneurial or Future facers

Strategic planning:

Formulating, internal and external succession plans.  Building and maintaining an engaged (had to say that word, sorry) talent pool, not just a mailing list.  I’ve seen Recruiters being involved in spotting companies for acquisition, I’ve seen Recruiters being the person “on Point” for the company when looking at moving into a new geographic region, exploring the market and the main players in it. (Not sure any of these things would have happened 10 years ago.

Marketing

This is the tough one.  There is now a blurred line between the two areas.  The term Employment Brand versus Corporate brand has really put this into focus for most Recruiting functions.  The realisation (in some companies) that any external marketing has an effect on Recruitment has changed the landscape.  10 years ago, who would have thought about having Recruitment have a say in the website development (apart from the tiny careers page) ? Who would have seen the Financial Controller/CFO have to include input from the Recruitment department in the making of the Annual Report?  But we do now! These are things that the discerning candidate will check.

Public Relations

Again, the rise and rise of social media has seen the need for Recruiters to start dabbling here.  Messages about your company, your brand can come from anywhere within or outside your company.  Who keeps tabs on this?  Away from products, most things mentioned on forums etc are employment based.  “This person is crap to work with” “Their Recruitment process sucks, they never got back to me” “stupid test” “they have no idea” “I heard they lost their Microsoft accreditation” As a Recruitment department you have to be across this.  The messaging going out impacts our lives as Recruiters, the messaging will change perceptions of what we are going to market with.  We need to be inserted into the planning.

Entrepreneurial or Future facers

With technology streaming ahead, there is an imperative to keep upto date with what is going on.  To evaluate what will and what won’t work for you.  Getting an edge, could help you out do your competitors, or vice versa.  You need to be trialling new things, have you trialled video interviewing? Sourcing from Facebook or YouTube? Is your ATS upto scratch?  Whilst I agree with the saying “if it ain’t broke don’t fix it” I love a bit of tweaking.  You need to have some flair, take a risk, see if it works for you and your company.  Are you looking to the future and assessing what trends could mean for your company and your workforce? What does outsourcing or insourcing mean for your company? What does the increase in virtual teams or working from home mean for you? Is there an implication for your company with the well documented “ageing workforce” and the impending rise of Gen Y or millenials?  Does BYOD (Bring Your Own Device) and Cloud technologies have an impact on your business and the way you work, and thus what you can offer a workforce?  These are all thoughts a Recruiting function should be considering.  10 years ago, I wasn’t aware of it happening, even in the agency field.  Do you as a Recruiting leader have the support within your business to be able to make mistakes?

I can see how in large companies this could be a political mine field, blurred lines of responsibility, lots of autographs to get to get something done.  But in smaller companies, without these restrictions these are growth areas for the “Recruiter”.  Do we have the skills to handle it? Can they be learned easily? Can we break out of our own moulds and embrace it? I’m excited! Are you?

Dan Nuroo! Where’s the mojo?

I seem to have lost my blogging mojo…

I was once prolific, a nightly blogger, commenter, commentator, participant or stream filler!  I’m more of a lurker at the moment, and it’s hard to put a finger on the reason.

There’s heaps going on out in the blogosphere, some of it is even interesting.  There’s still debate that rages on in the Recruiting space, the old chestnuts of “Social media = silver bullet” “Twitter is great vs Twitter sucks” “Job Boards are Dead” versus “No we’re not!” “Passive v active candidates” etc etc etc blah blah blah ad infinitum.

So, why aren’t I blogging? Looking through the archives here, it really is sparodic. For the last couple of years really.  Probably co-incides with a few core life events.  Bub number 3 and now changing jobs twice… that, it seems puts a dampener on things.  I have a number of half written posts here, is it  the fact that I’m too spent to finish them? Am I not happy with the product I’m producing? Or just the fact that another bright shiny object catches my eye?  Am I self conscious because of the vast quantity of posting happening?

Honestly probably a mix of all of the above, the general weariness a new Bub brings to a family, my wife starting a business, a whole heap of focus on 2 new jobs, it really doesn’t leave a lot of mental space for output.  That said, this is about to change! I preach (I actually call it evangelising, but we all know the truth) this stuff to people, I am now going to start “Doing as I say”, be warned more content will start coming from this page.  Doing makes doing happen, action reinvents itself.  I need to get back into this and stir some creative juices, there are ideas I need to have, discussions I need to generate.  GAME ON! Minimum one a week! promise (I hope)

Recruitment Philosophy – What’s yours?

Changing jobs a couple of times in the last 2 years has made me really look at myself and my belief structure in this field, refine this, perhaps even formulate one (or two).  I’ve come to understand what I believe in, when it comes to Recruiting.

It’s not about just going to work, hiring people and going home.  I think people over complicate things to (sometimes) justify their own existence, pad out their “personal brand”, push their agenda or product, or suck up to “Recruiting aficionados”. And please don’t get me started on all those “Social Media is the greatest” conversations!

I’ve been able to break this down to a few key ideals which I believe in when it comes to this profession and what I do.

So what is it?

Dan’s mantra.

  • Recruitment is all about the conversation (medium is irrelevant)
  • Everyone (YES EVERYONE) is hired to solve a business problem
  • Fish where they are
  • Sharing and learning is essential

What’s yours?

Suits don’t equal professionalism

It’s official.. I’ve changed my mind.

I used to struggle with the idea of “casual days”. You know those days where you don’t need to suit up in the office, you come in your jeans, or whatever. I’ll be the first to admit, I was brainwashed. I was convinced, and from what I had personally seen, that when you have a casual day in the office, it leads to a real “casual day”. I saw it time and again infiltrate into the psyche of some of my team mates. The edge disappeared, the chats seems to linger over the cubicle, lunches extended out and time on the phone diminished, let’s not talk about client or candidate meetings.

I had a dilemma upon joining Peerlo. The suit was out! and just regular clothes were well… in. (unless meeting clients or candidates face to face). It really threw me, I mean, dressing was easy, a suit everyday, big decisions consisted of which suit, which shirt and which colour tie, and the weekend was the only time I had to think of the rest of my wardrobe. But now, with a good proportion of my work either interstate, or sourcing, I wasn’t always externally facing so to speak. Could I actually work if I was wearing sneakers to work? Seriously? Well over time, (and it has been a year) I’ve grown into it and you know what? I don’t believe it has affected my professionalism. Although now I have more decisions to make and more thoughts to have before I leave the house of a morning. Do I have any meetings scheduled (if not why not?)? are they in person? (in between comes the panic of, “Do I have a shirt ironed?”) and then the big questions come… what to wear today then? Oh lord it gets tough. Lucky I don’t have too many choices, don’t tell my wife I said that 🙂

I’m not sure what it is? Is it a generational thing? Is it a maturity level of the office? Or is it just a changing way of the working life? I have come to learn though, that suits don’t equal professionalism or a measure of work ethic. Maybe I need to get a hoodie like Zuckerberg?  Seems to work for him.

The way meetings should be!

This is just a fun post (well for me).

I was going to a meeting the other day and to keep the noise of the kids out of my head (who I was sharing a train carriage with) I had the headphones in just playing some “drown those kids out” type music.  I kept those headphones in all the way to my  meeting.  It gave me an idea….

How cool would it be to enter every meeting with your own entrance music?  (insert imagination dream style music here) “and here…… All the way from up the road….Weighing in at  …… An undisclosed number (lol)… It’s Peerlo’s own…… Daaaaaaaaannnnnn Nuuuurooooooooooo”  You could change it up depending on the tone of the meeting….

I saw a great example on Chuck recently:

(see Chuck.. http://youtu.be/xxBF8gId7Mo)

This is what I would use…..

What would you choose?

Question to self…. are you a fraud?


It’s been an interesting day. A busy busy day, which started in a flurried search for a phone hiding in my car and ending with me questioning my very worth… as I said… interesting day.

The flurry of the morning was compounded by an innocuous little quote in the book I’m reading. Now I won’t quote it directly as it is fiction, and I cannot be bothered finding it again. However, the crux of the quote was that all professionals have a fear that they will be found out as a fraud. That their clients, colleagues or bosses will dig that little deeper and find out that they aren’t as good as they make out.

Powerful stuff… I know I’ve felt like that, and I have a fair sized ego. Even in writing my blog, adding comments to discussions etc, does what I have to say have relevance? Will people even care or comment. Will what I say show me up for the fraud I feel at times. It is always hard to believe I’m supposed to be a grown up now. I’m married and have 2 kids for goodness sake, I’ve been working since I was 16 (coming up to 20 years soon), in my career for the last 12, I mean really, this is ridiculous. I should know what I am on about by now, I should be confident.

Most of the time I do, and I am. Just every now and then, that little cloud of doubt sneaks in and hangs around for a while. It is exacerbated by a number of factors, tiredness, (constant) negative feedback, lack of success, poor morale etc.

The good thing here… I know who can fix it. Simple, just follow these simple steps. (look out Letterman, I’m doing another list!)

1/ Wake up tomorrow
2/ Drag yourself out of bed
3/ Wander into the shower
4/ Finish shower
5/ Towel off
6/ Walk over to sink and mirror
7/ Grab towel
8/ Close you eyes
9/ Use Towel to wipe the mirror clean
10/ Say hello to the person most likely to help